What's Included
Detailed breakdown of deliverables for each engagement type
Stabilization Sprint
$2,500 - $7,500 one-time
A focused 1-2 week engagement to audit your infrastructure, fix critical issues, and establish a reliability baseline. Ideal for teams who want to "make it safe" before committing to an ongoing retainer.
Deliverables
- Complete infrastructure audit document
- Risk assessment with prioritized issues
- Top 10 reliability issues fixed
- Verified backup & recovery testing
- Deploy pipeline sanity check & recommendations
- Quick wins documentation for your team
Timeline & Process
- 1 Day 1-2: Access gathering, initial audit
- 2 Day 3-5: Risk assessment, priority fixes begin
- 3 Day 6-8: Backup verification, pipeline review
- 4 Day 9-10: Documentation, handoff meeting
Pricing varies by complexity:
Simple stack (single app, basic DB): $2,500
Standard (K8s, multiple services): $5,000
Complex (multi-region, compliance): $7,500
Core Retainer
$5,000/month • 3-month minimum
Essential platform reliability partnership. Weekly planning cycles, CI/CD improvements, Kubernetes hygiene, database reliability, and security baseline—everything a growing SaaS team needs without hiring full-time DevOps.
Weekly Reliability Planning
- • 30-minute weekly sync call
- • Prioritized reliability backlog
- • Progress tracking & reporting
- • Slack/Teams async support
CI/CD Improvements
- • Pipeline optimization & speed
- • Release safety guardrails
- • Automated testing integration
- • Deployment monitoring
Kubernetes Hygiene
- • Resource limits & requests tuning
- • HPA configuration & optimization
- • Basic observability setup
- • Cluster maintenance & upgrades
Database Reliability
- • Backup verification & testing
- • Point-in-time recovery setup
- • Performance triage & tuning
- • Connection pooling optimization
Security Baseline
- • Secret management review
- • Network policy basics
- • Dependency vulnerability scanning
- • Access control audit
SMB Automation
- • QuickBooks integration support
- • CRM automation workflows
- • Custom webhook integrations
- • Business process automation
Plus Retainer
$8,500/month • 3-month minimum
Full platform engineering with on-call support. Everything in Core, plus dedicated response windows, deeper observability, disaster recovery planning, and infrastructure cost optimization for teams who need more coverage.
✓ Everything in Core, PLUS:
On-Call Window
- • Defined response time SLA
- • Priority incident handling
- • Escalation procedures
- • After-hours coverage options
Custom OS Images
- • Hardened base images
- • AWS/Azure/GCP optimized
- • Compliance-ready configurations
- • Automated image pipelines
Deeper Observability
- • Full metrics stack (Prometheus/Grafana)
- • Distributed tracing setup
- • Custom dashboards & alerts
- • SLO/SLI implementation
DR Runbooks & Game Days
- • Disaster recovery documentation
- • Quarterly DR drills
- • Failover testing & validation
- • RTO/RPO optimization
Cost Optimization & Executive Reviews
- • Monthly cloud spend analysis
- • Reserved instance planning
- • Resource right-sizing
- • Quarterly executive briefings
- • Waste identification & elimination
- • Budget forecasting support
Not sure which plan fits?
Book a free 15-minute discovery call. We'll assess your infrastructure needs and recommend the right engagement level.